Services Built Around Safe, Accompanied Journeys.

MobiCare supports elderly transport and medical escort transport needs in Singapore, including hospital visits, specialist appointments, dialysis, rehabilitation, grocery trips, community activities, and recurring senior mobility routines.

Core Service

Mobility Companion Journey

A MobiCare journey is not just point-to-point transport. Our trained Mobility Companions accompany seniors throughout the trip, assist with movement, provide calm support, and keep families informed.

01

Before The Trip

  • Reminder sent to family
  • Companion assigned
  • Senior preferences reviewed
  • Mobility needs checked
02

At Pickup

  • Companion arrives at doorstep
  • Assists senior out of home
  • Help with walking aid, wheelchair, bags
  • Confirms pickup with family
03

During The Journey

  • Calm, friendly conversation
  • Comfort check
  • Safe seating
  • Route managed professionally
04

At Destination

  • Escort to clinic, lobby or counter
  • Waiting support available
  • Companion remains contactable
05

Return Home

  • Assisted boarding again
  • Safe return to residence
  • Completion update sent to family

Service Categories

Care matched to each kind of journey.

Medical Appointment Companion

Medical Appointment Companion

Hospital visits, specialist appointments, dialysis, physiotherapy, rehabilitation, and regular check-ups — accompanied door-to-destination.

  • Door-to-door pickup
  • Clinic escort
  • Waiting support
  • Prescription collection
  • Family WhatsApp updates
Daily Living Mobility

Daily Living Mobility

Grocery trips, wet market visits, community activities, religious visits, haircuts, and family visits — with assisted boarding and a friendly companion throughout.

  • Assisted boarding & alighting
  • Bag-carrying support
  • Walking assistance
  • Friendly companion care
  • Return-home support
Friendly Companion Care

Friendly Companion Care

For seniors who need more than transport — a familiar, patient companion through the journey, trained for elderly care.

  • Friendly conversation
  • Emotional reassurance
  • Dementia-friendly communication
  • Familiar companion matching
Family Peace-of-Mind Updates

Family Peace-of-Mind Updates

For adult children who need to know their parents are safe.

  • Pickup confirmation
  • Arrival update
  • Trip completion update
  • Companion name & photo
Community & Corporate Partnerships

Community & Corporate Partnerships

For clinics, hospitals, Active Ageing Centres, community clubs, employers, insurers, and CSR sponsors.

  • Sponsored mobility rides
  • Recurring transport
  • Community care programmes
  • Impact reporting

Technology

Smart Scheduling For Senior Care Journeys.

MobiCare is building technology to help families coordinate appointments, recurring trips, reminders, and family updates — so senior mobility becomes predictable, safe, and easy to manage.

Healthcare Calendar Integration

Future-ready integration to pull confirmed appointments from HealthHub and other healthcare appointment systems, with user consent.

Polyclinic Booking Support

Transport can be planned around confirmed polyclinic and specialist appointments, reducing the risk of missed visits.

Active Ageing Centre Scheduling

Recurring transport support designed for NTUC Health, Active Ageing Centre, community club, and senior activity schedules — subject to partner integration.

Smart Weekly Planner

Families can see upcoming trips for the week and confirm the mobility schedule in advance. "You have 3 appointments this week. Your MobiCare schedule has been prepared. Confirm?"

Appointment Reminder Cascade

Family members can receive reminders 3 days before, 24 hours before, and 1 hour before each trip.

Missed Readiness Alert

If the senior does not confirm readiness before pickup, MobiCare can alert the family and operations team to check in.

Healthcare calendar integrations described above are part of MobiCare's planned technology layer — designed to support families with user consent and subject to partner integration. Features are being developed and not all are live today.

Subscription Plans

Weekly And Monthly Subscription Plans.

Companion-led plans designed around your parent's routines.

Companion Basic

~4 hrs/week · standard vehicles

$320/month
  • 16 hours mobility per month
  • Trained Mobility Companion
  • Standard MPV / van, subject to use case
  • Family SMS notifications
  • App scheduling + reminders
  • Future healthcare calendar support
  • Rollover up to 4 hrs/month
  • Subsidised rate from $80/month for eligible elderly
Start With Basic
Most Popular

Companion Care

~7 hrs/week · preferred Companion

$580/month
  • 28 hours mobility per month
  • Named preferred Companion assigned
  • Premium MPV option
  • Medical appointment escort
  • Companion waiting support included
  • WhatsApp photo updates to family
  • Full family dashboard access
  • Dementia-friendly protocol
  • Co-payment from $145/month for eligible families
Choose Companion Care

Companion Premium

~10+ hrs/week · dedicated Companion

$980/month
  • 40+ hours mobility per month
  • Dedicated named Companion
  • Full journey accompaniment
  • Executive vehicle option
  • Concierge trip planning
  • Full medical escort service
  • 24/7 family hotline
  • Monthly wellness check report
  • Full-pay — cross-subsidises Tier A clients
Speak To Us

Weekly Plans

Weekly Plans For Families Who Want Flexibility.

Weekly Starter — $95/week

4 hours of Companion Basic service. Ideal for families who want to trial before committing monthly, or for weeks with known high transport needs such as post-surgery recovery, family travel, or festive periods.

Weekly Care — $160/week

7 hours, preferred Companion, family dashboard. Flexible week-by-week for families with variable schedules.

Top-up Hours

Any subscriber can add hours at $28–35/hr depending on tier, billed at end of month. This prevents the "I've used my hours and need one more trip" problem.

Add-On Services

Tailor every journey to your parent.

Extra waiting time
Prescription collection
Grocery assistance
Wheelchair support
Family visit support
Airport elderly assistance
Post-discharge transport
Recurring weekly scheduling

FAQ

Common questions from families.

Still unsure? Chat with us on WhatsApp — we'll walk you through it.

MobiCare provides elderly transport and senior mobility support in Singapore, but we are not a standard taxi or ride-hailing service. Our trained Mobility Companions assist seniors from door to destination.

Not Sure Which Plan Your Parent Needs?

Speak with MobiCare and we'll recommend the right level of support based on your parent's mobility, routine, and care needs.